Privacy Statement


Last Updated: April 4, 2019

Superior Essex Inc. and its subsidiaries (the “Company”) respect the privacy of every individual (“You”) who visits our website at (the “Website”), places orders through the Website, or communicates with us electronically. We have prepared this Privacy Statement to inform You about how we collect, use and disclose the information You submit to us. By using the Website, You are consenting to this Privacy Statement. If you do not consent, please do not use this Website. If you are visiting this Website from the European Union (“EU”) or where EU data protection laws apply, please see Section 8 on your EU Privacy Rights for additional information.

  1. Information We Collect and How We Use It
    We collect personal information and data – such as your name, email and mail addresses, and phone numbers (“Personal Data”) – which you submit through the Website or in communications sent to us. We use Your Personal Data to process Your orders and respond to Your questions and comments. We may also use Your Personal Data to contact You or Your companies with special offers and promotions, to notify You or Your companies about new products, and for other lawful and legitimate purposes.


    We do not store or share your credit card or other financial information with any person or entity. We use a third party payment processor to process credit card orders; you should review their privacy policy before submitting credit or debit card information for any order placed through this Website.


    We process your Personal Data for our legitimate interests or as otherwise set out in this Privacy Statement. Whenever a particular processing activity requires your consent, we will ask you separately for your consent. In some cases, this may be done as part of a contract with You or Your company.


    Our web servers may collect general data pertaining to each site visitor, including but not limited to, the IP address, tracking codes, the domain names, the web pages visited, the key clicks and the length of time spent on the website. We may also combine the information that we collect directly from you with information that we receive from third parties, including those that are acting on our behalf or who may be providing services to us, such as web analytics. This information is used to improve Your online experiences and to further improve our Company’s interactions with our customers.


  2. Sharing Your Information
    We will not sell any of Your Personal Data to third parties. We do share your Personal Data with third party service providers as necessary to process and fill Your orders or respond to Your requests. We also may share Your Personal Data with our parent company, affiliates, subsidiaries, successors or assigns for our internal business purposes. Unless otherwise prohibited by law, including laws which require advance opt-in consent, we may also share Your contact information with our business partners, to provide you with notices about developments, products and services that may be of interest to you. We reserve the right to disclose Personal Data as required in legal proceedings or when required by court or other legal orders. Unless otherwise specified in this Statement or at time of the disclosure, we do not sell or disclose Your Personal Data outside of the Company.


    If You wish to unsubscribe from additional communications from the Company, email or call (770) 657-6436.


  3. Our Security
    To help prevent unauthorized access, maintain data accuracy, and to ensure the correct use of information, we have implemented appropriate physical, electronic and managerial procedures to assist us in safeguarding and securing the information we collect online. While we will take reasonable steps to protect your Personal Data in our possession from loss, misuse, unauthorized access, disclosure, alteration, and destruction, no system is completely secure and therefore, we cannot assure you that the Personal Data we collect will never be used or disclosed in a manner that is inconsistent with this Privacy Statement.


  4. Retention of Your Personal Data
    We will keep your Personal Data for as long as is necessary for us to fulfill the purposes for which Personal Data is collected as stated herein and otherwise in compliance with applicable laws and our internal record retention practices.


  5. Your California Privacy Rights and Opt-Out Rights
    Under California Civil Code section 1798.83, a subject business is required to disclose to its California customers, upon request, the identity of any third parties to whom the business has disclosed personal information within the previous calendar year, along with the type of personal information disclosed, for the third parties' direct marketing purposes. Please note that under California law, businesses are only required to respond to a customer request once during any calendar year.


    If you are a California resident and wish to submit a request under the above law, or you wish to opt-out of the disclosure of your Personal Data to third parties, please contact us at the Contact Information provided below.


  6. Other Information Collectors and Links to Other Websites
    Except as otherwise expressly discussed in this Privacy Statement, this document only addresses the use and disclose of information we collect from You. Our Website may include links to the websites of our business partners, vendors and advertisers. To the extent You disclose Your information to other parties. You are subject to the privacy customs and policies of that third party. We are unsure whether these third parties have Privacy Statements similar to ours, and therefore, the Company cannot be responsible for the content or the privacy practices employed by any third party.


  7. International Transfers of Your Personal Data
    By using the Website or providing Personal Data to us, your Personal Data will be transferred to the United States where we are headquartered. If you are not a resident of the United States, your country’s laws governing data collection and use may differ from those in the United States. For example, the data protection laws of the United States have not been found by the European Commission to provide the same level of protection as EU data protection law. Some third parties to which we may disclose your Personal Data, per this Privacy Statement, may be located in third countries that do not provide the same level of protection to your Personal Data.


    Transfers to third parties located in third countries outside the European Economic Area (“EEA”) take place using an acceptable data transfer mechanism, such as the EU-U.S. Privacy Shield for transfers to self-certified U.S. organizations, the EU Standard Contractual Clauses, Binding Corporate Rules, approved Codes of Conduct and Certifications or in exceptional circumstances on the basis of permissible statutory derogations. Please contact us at the Contact Information provided below.


  8. Your EU Privacy Rights
    If you are visiting our Website from the EU or where EU data protection laws apply, you may also exercise the following rights regarding your Personal Data:


    Access – You have the right to obtain from us confirmation if your Personal Data is being processed and certain information in this regard.


    Rectification – You have the right to request that inaccurate Personal Data be corrected and to have incomplete data completed.


    Objection – You have the right, when we process Personal Data for our legitimate interests, to object to the processing of your Personal Data for compelling and legitimate reasons relating to your particular situation, except in cases where legal provisions expressly provide for that processing. In addition, you have the right to object at any time where your Personal Data is processed for direct marketing purposes.


    Portability – You may receive a copy of the Personal Data that you have provided to us in a structured, commonly used and machine-readable format, and you have the right to transmit them to other data controllers. This right only exists if the processing is based on your consent or a contract and the processing is carried out by automated means.


    Restriction – You may request that we restrict processing of your Personal Data if (i) you contest the accuracy of it – for a period we need to verify your request; (ii) the processing is unlawful and you oppose the erasure of it and request restriction instead; (iii) we no longer need it, but you tell us you need it to establish, exercise or defend a legal claim; or (iv) you object to processing based on public or legitimate interest – for a period we need to verify your request.


    Erasure – You may request that we erase your Personal Data if it is no longer necessary for the purposes for which we have collected it, if you have withdrawn your consent and no other legal ground for the processing exists; if the processing is unlawful, or if erasure is required to comply with a legal obligation.


    Right to lodge a complaint – You also have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your residence, or the location where the issue that is the subject of the complaint occurred.


    Right to refuse or withdraw consent – Please note that in case we ask for your consent to certain processing, you are free to refuse to give consent and you can withdraw your consent at any time without any adverse negative consequences. The lawfulness of any processing of your Personal Data that occurred prior to the withdrawal of your consent will not be affected.


    If you have questions about exercising any of those rights or their applicability to any of our particular processing activities or have questions about any data transfer mechanism or want a copy thereof, you may contact us at our Contact Information below.


  9. Changes to Privacy Statement
    We reserve the right to change or modify this Privacy Statement at any time and without prior notice, by posting the modified Privacy Statement on the Website. The changes will be effective when posted, unless stated otherwise. Your continued use of the Website after any changes or modifications to the Privacy Statement are posted will be considered acceptance of those changes or modifications.


  10. Reviewing and Changing Your Personal Data; Questions
    You have the right to access and correct Your Personal Data. You can request access to Your personal information by sending an e-mail to or by notifying us in writing at Superior Essex, Inc., Website Administrative Services, 6120 Powers Ferry Road, Suite 150, Atlanta, GA 30339.


    If You have any questions, concerns or comments about this Privacy Statement, please send an email to or contact us at 770-657-6436. You can send written comments to: Superior Essex Legal Department, 6120 Powers Ferry Road, Suite 150, Atlanta, GA 30339.


Copyright © 2019 Superior Essex Inc. All rights reserved.